Start something different with your finances
Money questions don't wait for office hours. We've found that the people who reach out early tend to build stronger financial foundations. Not because they're special, but because they asked when it mattered.
Whether you've been thinking about this for months or just started looking today, the conversation's the same. Direct, practical, and yours.
Tell us what brought you here
Email response channel
Most detailed questions find their way here. We typically respond within one business day, sometimes faster when schedules allow.
Direct voice line
Prefer talking it through? This number connects during business hours. Leave a message outside those times and we'll circle back.
Physical location
We're based on the Mid North Coast. While most conversations happen remotely, you can find us here if you're local.
Unit 2 / 26 Chestnut Rd
Port Macquarie NSW 2444
Australia
When and where we operate
Operating windows
- Monday through Thursday: 9am to 5pm AEDT
- Friday: 9am to 3pm AEDT
- Weekends: Response delayed to next business day
Public holidays follow NSW calendar. Emergency financial crises don't respect business hours, but our team does need rest to provide quality guidance.
Response expectations
Form submissions received during business hours typically get acknowledged within three hours. Messages arriving after close get picked up first thing the following morning.
Phone calls outside operating hours roll to voicemail. We return those calls in the order received, usually by end of next business day.
Complex budget reviews require more preparation time. We'll let you know upfront if your question needs deeper analysis.